The tracking code of your shipment is composed of 10 numbers in case it is a DHL shipment (Example: 0123456789) for the rest of the shipments it contains 2 letters 9 numbers and 2 letters at the end. Example: CP123456789EN.
In this search engine you can also follow shipments from more than 500 parcel providers in hundreds of countries. Just look for any number or click on search and in the result below you must change Correos de Cuba for another provider by clicking on it.
Correos de Cuba is the official postal service of Cuba, responsible for the delivery of domestic and international mail and domestic correspondence to individuals and companies. It also provides an emergency postal service and makes EMS shipments. The prices of EMS shipments through Correos de Cuba are higher, but they allow a fast delivery.
How are the numbers to track Correos de Cuba?
Shipments are grouped into two categories, and the main criterion for classification is based on weight: up to 2 kg: small packages; over 2 kg: shipments. Shipments to Cuba up to 2 kg may not be traceable, but larger shipments known as consignments are always registered, likewise express deliveries of EMS shipments are assigned a tracking number.
Cuba's international postal identifier consists of an alphanumeric sequence:
- Small packages weighing up to 2 kg: e.g. Rx123456785CU;
- For shipments weighing between 2 and 20 kg: e.g. Cx123456785CU;
- For EMS shipments: Ex. Ex123456785CU.
The 13-character tracking numbers are coded as follows: The type of shipment in the first letter, and the second letter with all digits guarantee a unique number. The last two letters refer to the country offering the postal service; for example, IT for Italian Post, US for United States Postal Service, etc.
Shamelessness and more none is what they have.
In my opinion, I have also been a victim of theft and nothing happens and from all the reviews read here.
THE CUBAN POSTAL SERVICE, THE MONOPOLY OF THEFT, SHOULD NOT BE TRUSTED, BECAUSE THERE IS NO OTHER. And as Panfilo said: whatever they give you, don't take it or take it because shamelessly there is no other.
In Cienfuegos about 3 years ago 4 packages were stolen from the Juanita post office and I even saw the director Isel because they detected who was the one who stole them and nothing happened, so if you use this way I advise you to track the package from the moment it leaves and be very careful when it enters Cuba and maximum alert when it arrives in Cienfuegos.
WHY PACKAGES ARE LOST IN CUBA, THERE ARE ALWAYS PROBLEMS
I was tracking a shipment that was placed from the 24th in Portugal and now the tracker tells me that there is no shipment with that number when at the beginning it was given to me as a transit.
44 days ago I received a shipment from Spain, as you guide we made the claim and the post office of Spain assures that the package left for Cuba since September 28, please do not send me to make more claims, if the person appointed to fulfill this job can not do it botenlaaaa concho that is demeaning that a package takes longer to reach a province than from one country to another ... I am waiting for my son's medication because here it is impossible for me to get it.
Cc019913075es is the tracking #.
Good afternoon, how does sending money by money order work, isn't it supposed to arrive the same day? They tell me at the post office here in Spain that the money arrives in 10 minutes....... How is it possible that my relatives go to the post office there and they are told that there is no money or that the money did not arrive?
Thank you in advance for your response.
Hello,
Contact Correos de Cuba through: https://www.correos.cu/atencion-al-cliente/
Best regards.
Good morning look I have lost a package since November UP124553206CH of medicines and I could track CS004311555CZ is in the exchange office and does not seem to move.
Hola nesesito saber estoy esperando una carta de Italia esta certificada la rastearon de ese país y disen que está en Cuba pero no llega a su destino hase 60 días y no aparece quiero que me dan una respuesta grasias
Yolanda Tozo daverguerza that relatives try to help their families in Cuba since the government can not and still shipments take so long and use justifications ***because if there was shame, responsibility and a love for the people they would put more workers to be up to date and not accumulate packages that are damaged ,where is the respect for the people, no one cares, of course it is not their money or family ,how many years they need to be up to date
Hello, I need to know about a shipment from Costa Rica that is more than a month old and the tracker says it is there and in that country they tell me that it has been in Cuba since December 10th.
Good morning I have been trying for about 2 or 3 days now to track my 3 packages by ship from Oct 21 and the tracking never works for me # CM400237317FS I don't understand anything.
Shipment of a package sent on December 23 12 2020 single shipment number m-504 number2367
Hello, I need to know if my packages have arrived at the post office in Cuba.
hello good evening please I need to know about my payment 4o5 months ago and I don't know anything.
Hello,
We suggest you contact Correos de Cuba for this matter: https://www.facebook.com/CorreosdeCuba
Best regards.
I need to track my package with code rm683010132mx, as last movement date May 26, 2021 from Mexico and sent to Cuba.
We put at your disposal the website of Correos de Cuba for this matter: https://www.correos.cu/
Greetings
Hello I need to locate my shipment from Haiti port prince Vidal Jorge Medina I send it October 10, 2019 is is the date 2021 and nothing please can someone tell me where should I go to claim .
Hello,
We suggest contacting Correos de Cuba directly:
7-6464680
7-6464298
7-6464217
[email protected]
Greetings
I need to be told about my package
package number CP970145324AC
Hello,
Thank you very much for contacting us.
We suggest that you contact Correos de Cuba for guidance:
[email protected]
Greetings
Hello,
Thank you very much for contacting us.
We suggest that you contact Correos de Cuba for guidance:
[email protected]
Greetings
Please try to check my package and the option is frizzy, the # is CG642006476MA and the other package is CG642006488MA, thank you.
Good morning since September 10 I sent two combos by an agency in Miami I was informed that they left by sea from Panama, I have tracked it and it informs me that nothing appears in the system, these combos are for Havana City one to the municipality Cerró and the other to 10 of Ictubbre with codes CP200430575OM CP200430589OM, please inform me what happens with these shipments.
We suggest you contact Correos de Cuba directly: [email protected]
This entity has explained that there is a long backlog in the reception and delivery of packages.
Greetings
I would like to know how I should make the payment to receive a package coming from London or if they bring it to my address and I pay them for the service.
To contact Correos de Cuba directly: [email protected]
Greetings
I am really not satisfied with the service, because they really do not comply with the delivery time of the package sent, and the page to track the package does not solve anything, at least in my case, and you do not respond.
Please could you tell me how long it takes for an ordinary letter from Spain to Cuba and vice versa to reach its addressee and how long it takes for a registered letter from Spain to Cuba and from Cuba to Spain to reach its addressee. Greetings and thank you very much
Good afternoon, how is it possible that a shipment has been sent since March 7 and on April 25 the page still says that it is delivered to customs in exports.there must be a problem because it can not be so many months and the package has not left, I need an answer please, this is the shipment number: CP003464643CU.
They take so long for delivery that the page says that the shipment has been in transit for too long and it was annoying before and now it's worse.
The shipments take up to 4 months to reach their destination. And to complete the ones we have received these days here in Venezuela they have taken out products that according to them cannot be transported and that are not forbidden there and that they used to make and deliver them normally. Now they have taken things out and the shipments arrive incomplete.
When I try to track the package I get this information:
Your tracking information has not been found. Possible reasons:
1: The carrier has not yet accepted your package.
2: The carrier has not yet scanned and entered your package tracking information into their system.
3: Your tracking number is incorrect or invalid.
4: Your tracking number has expired or has been removed from the carrier's system.
the code number is correct, could you please explain it to me, thank you.
sorry the code is CP001035227CU
good morning, I sent a package to norway on june 17th and it still has not arrived to the addressee, the code is CP1035227CU, thank you.
This means of shipment from Cuba to Brazil is deficient because they do not look for solutions to this big problem.
My shipment was delivered on May 3rd and has not arrived yet.
You can tell me what is the solution or if you will pick up again in that mail from Cuba since you are not going to leave as I see the poor solution of, problem.
Code
RO002112910CU
Good morning Pedro L. In this case you should contact directly the Cuban Postal Service ([email protected]) and make a claim for the delay.
The last reading of your package is at the Cuba export center:
2019-06-03 09:55 CUBA, object received in export unit
It should therefore appear in Brazil in the near future.
Here you can find the telephone numbers for each location: http://www.correos.cu/atencion-al-cliente/
Best regards,
Yaima Lorezo
Cuban Directory
The shipments take up to 4 months to reach their destination. And to complete the ones we have received these days here in Venezuela they have taken out products that according to them cannot be transported and that are not forbidden there and that they used to make and deliver them normally. Now they have taken things out and the shipments arrive incomplete.
Holaaa since June 20 as it comes out in the tracker my package from Brazil was already released by Cuban customs and still is the date that has not arrived in Granma why so late? How is it possible that it takes longer from Havana to Granma than from Brazil to Havana?
Good morning, I need to know about the shipment of a package I sent 16 days ago, which contains medicines for my mother who is in serious health conditions, I have tracked the package and the Italian post office informed me that it has been in the Cuban customs for ten days. Is there any technical problem? The number of the package is: RC031750980IT addressee: Maria Leonor Valdes Sanchez
I have shipped packages several times and it has never been this long in customs, thank you for your help.
Cirreos de cuba the most inefficient in mail not even with the 500 years of Havana will change even if they are a thousand is a failed company not even the apps work you give a shipping number and they tell you that does not exist this company must have competition to be overcome disappear as a leading entity in Cuba.
Correos de Cuba is the worst postal company I have ever seen in my life. I have sent parcels from all over the world and they arrive efficiently from one place to another, in Cuba even if the package arrives it takes months to reach its destination and sometimes it arrives damaged or sometimes it does not arrive even with the tracking and the confirmation that the package arrived on time to Cuba. It is for thousands of Cubans a betrayal of our own ideals, it is an offense to the integrity, respect for others, privacy, efficiency and everything good that a society can have, creating discomfort among people who access x obligation to this service that we do not understand that it works being the leader, worse than any private agency. My opinion....the devil's mail should be called or mail of human disappointment.