The Freight Forwarding Company, with commercial name TRANSCARGO, is a State Economic Organization attached to the Ministry of Transportation of Cuba.
TRANSCARGO Agency offers its clients, both legal and natural persons, multimodal transportation services; air transportation; maritime transportation and national cargo transportation. Therefore, with this entity, you can manage shipments, household goods and transport unaccompanied baggage (ENA).
This company offers consulting services and technical advice specialized in the maritime activity. Additionally, it provides Customs Agency Services, in which customs brokers represent the client and perform the clearance of the import merchandise.
Other services that can be contracted from this entity are:
- International Correspondent Services
Conceived to give priority to correspondent activities, linked to the international services of our correspondents and containers with cargoes of natural persons. TRANSCARGO has maritime and air correspondents in the main nations of the world.
For further information, please contact the International Correspondent's Office of the Company:
Address: Factory # 54 between Aspurú and Línea de Ferrocarril, Habana Vieja, Havana.
Phone: +53 7698-1485
E-mail address: [email protected]
- Container rental and control services
You can rent one or several containers, according to the magnitude of your import/export.
- Coordination, monitoring and reporting of cargoes
TRANSCARGO offers the possibility of obtaining information on the status of your cargo at any time you wish.
- Containerized cargo groupage and degrouping services
This service is provided in the areas of the Grouping and Ungrouping Center. It consists of classifying, storing and delivering the cargoes that come in containers called LCL. This operation is also performed in the reverse direction: filling the container, in case of export.
For more information, please contact the Grouping and Ungrouping Center:
Address: Avenida del Puerto y Línea del Ferrocarril, Regla, La Habana.
Phone: +53 7794-5937
E-mail address: [email protected]
- Coordination of multimodal transportation to containers
TRANSCARGO manages the subcontracting of the various transport routes required for the movement of the client's containers. It guarantees the requirements of speed, economy and safety for the means and loads to be moved.
- Sea transportation Batabanó-Gerona and vice versa.
TRANSCARGO Isla de la Juventud, provides freight forwarding services in the coordination and movement of cargo. It manages ships and provides container leasing services in the ports of Gerona - Batabanó and vice versa.
For more information, please contact the TRANSCARGO Isla de la Juventud office:
Address: Calle 24 # 3304 e/ 33 y 35, Nueva Gerona, Isla de la Juventud.
Phone: +53 46 327222
E-mail address: [email protected]
General contact information for this entity is provided below:
General Management
Address: Fabrica # 54 6th floor between Aspurú and Línea de Ferrocarril, Habana Vieja.
Telephone numbers: 7690-5409/5906
E-mail address: [email protected]
Commercial Office
Address:Fabrica # 54 6th floor between Aspurú and Línea de Ferrocarril, Habana Vieja.
Phone: 7698-6497
E-mail address: [email protected]
Assurance Office
Address: Avenida del Puerto y Línea del Ferrocarril, Regla, La Habana.
Telephone numbers: 7699-2791/7794-1911
E-mail address: daniel@ transcargo.transnet.cu
Maritime Agency
Address: Lonja del Comercio Building, 2nd floor, Office 2H, Old Havana.
Telephone numbers: 78012683/78012264 ext 107
E-mail address: [email protected]
Santiago de Cuba Office
Address: San Basilio # 6 e/ Carlos Duvoy y E. Bavastro, Santiago de Cuba
Phone: 022622846
E-mail address: [email protected] (national)
Air Services
Address: Carretera Wajay KM 1½, Aerovaradero, Edificio Comercial Oficina 310, Boyeros, La Habana.
Phone: 7266-4422
E-mail address: [email protected]
Customer Service
Address: Fabrica # 54 e/ Aspurú y Línea de Ferrocarril, Habana Vieja
Phone number: 7690-3600 ext. 1128
Address: [email protected]
The Company's official website: https://transcargo.transnet.cu/
Other related services:
PALCO Agency: For import shipments to Cuba
Transcaro is a scam company, I say this based on 2018 they have more than 1400 people scammed from me ico with their imports.
For more than 2 months and a half ago they sent me parcels, this has been the longest delay because it always took between 45 and 50 days, due to this I had personal issues and I had to postpone it because of the delay, this shipment has been in Havana for 1 month now and due to transportation issues it has not been taken to the province of Cienfuegos and from there its distribution to the municipalities, it is urgent that alternatives are sought.
hola buenas noches.me enviaron 64 paquetes de Panamá con.numeracion de una guía MPG0002460.y asi sucesivamente le cambia el último número.quisiera saber su estado.saludos.espero respuesta.pase buena noche
Hello,
We are a news site.
Contact Transcargo directly through the contact information provided on this page: https://www.directoriocubano.info/aeropuertos-de-cuba/transcargo-importacion-de-cargas-a-cuba/
Best regards.
Good afternoon I have shipments x transcargo since January 18 and still no sign ,this agency is a little incompetent with the people do not respond , none of the ways q have in addition to all the delay in deliveries ,how long should I continue to wait
The delivery of the transcargo parcels is disrespectful.
Hello, my name is Delmis Burgos Gutiérrez, I am from Villa Clara, I have shipment by transcargo since February 10, from Panama I would like to know about my packages.
Good evening, I am from the municipality of Moa, Holguin province, today they called me to pick up my packages, but what I did not understand is why they charge me 1500 pesos for 4 packages of only mycelania of 1.5kg each, and on top of that I have to go to pick it up in the province, I want to get that invoice right because there is an error in the tax, I hope for an answer.
Dear,
We are a news site.
We suggest you use the contact information on this page to contact Transcargo: https://www.directoriocubano.info/aeropuertos-de-cuba/transcargo-importacion-de-cargas-a-cuba/
Greetings. I want to know what is happening because on TV they say that they are working to deliver shipments from abroad. On the 5th an Italian agency informed me that a shipment in my name is in Cuba and still today it has not been delivered to me. I am very worried because the medicines I need are coming because I have an infection and I am physically handicapped in addition to other ailments. I would appreciate a reply by e-mail. Thank you. Cheers to you.
Please, I need to know the e-mail address where I can clarify a doubt I have about a shipment, thank you very much.
You can try to contact them through Facebook: https://www.facebook.com/transcargo.transitaria
Best regards.
Please, I need your guidance on what email I can write to clarify a doubt I have, thank you very much.
Good morning I need to know about my shipments that have been in customs since November 27th and they tell me that it is the responsibility of transitaria trascargo that they have not yet arrived in the province of Camagüey I would like to know how much longer I have to wait for my 10 shipments to arrive, there are 9 miselanias and a durable total of 10 shipments.
Please, how can I know where is this package that has been sent since April and Panama says it is here, I am from Cienfuegos.
9978, Container No. SEGU4336219, HBL number EML21000396
Since Oct 2020 I shipped 64SD cargo from DR and there is no information. Nobody answers neither tel nor mail. They are cheating Minister Marrero. Please at least an answer. Tel 77657710
Supposedly 15 days to open, empty and return the containers, otherwise they start paying for the stay, which is how it worked a few years ago.
I ask.
1- If after checking, emptying and returning containers, why so many months to deliver a package or several packages?
2- Where does Transcargo's delay lie in the clearance of packages or parcels or in the customs revision?
3- Who is to blame. The customs or the dispatch warehouse?
I made a shipment on December 13, 2020 of an electric scooter for the disabled this equipment enters as a doctor yesterday they told my relative that I could pick it up at the railroad of ciego de avila and when I saw the bill I almost died of a heart attack they were charging me a cash amount CUP $78,381.43
Hello, what is the facebook profile of this company?
Hello,
https://www.facebook.com/transcargo.transitaria
Greetings
Go to the offices in reglan and make a claim, otherwise 1 year will pass and you will not receive anything. Calling is just for fun.
Hello good afternoon I am waiting for two loads from the U.S. May 2020 and June 2020 I have not received any news who can give me any information.
Hello, I sent from Panama a package and it was in the container TDTU number 0729537-42GI can you give me information please, since I call and no one picks up the calls.
Please answer the phone calls, I call all the time to be informed about the shipment to Cuba and they do not answer the calls.
How did you know if the container#CXDU2072715.arrived in Cuba?
Hello, a package was shipped on March 30/2021 in container #.
RFSU 5012758 HBL 666 1031111, and I have not had any news, my family calls there, but they do not answer the phone, if you could give an answer I would appreciate it. Thank you!
This is my code BF000580
I need to know about my unaccompanied baggage ENA sent it since December 24, 2020 and I still don't know anything about it, please if you could provide me with information.
You have to send things when you are born to see if you can pick them up before you die.
Good afternoon I sent from panama packages on March 26th they tell me the container TGHU4469842 could you give me information about its status thank you
I shipped a boatload in Panama to Cuba on May 8, 2018 and I am still waiting, with Priority S.A.
Hi, I was sent from Panama a package with the following waybill 30200000867 TCNU4408080201. It left on March 5, 2021 from Panama. I would like to know how many containers.it has in front of it for unloading.
Cugranca informs me that they are in Puerto Mariel.
Greetings and thanks in advance.