New feature of the Ticket app: gas service at your door

Petróleos de Cuba (Cupet) launched through the mobile application (apk) Ticket, a new "door-to-door" gas cylinder replacement service, with online payments. We explain it to you.

The company Cupet announced an innovative initiative to improve Cubans' access to its LPG (Liquefied Petroleum Gas) cylinder replacement service.

Starting today, customers will be able to use a new "Home Service with Geolocation" feature, available through the online reservation platform, according to reports in networks social from Santa Clara, where it has already been implemented.

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This service will be part of a pilot test that will allow users to access the waiting room of the "Cylinder Replacement Door to Door" service.

The customers deberán actualizar la APK a la versión 2.0.1 to be able to use this system, as minor errors in the application have been corrected.

El servicio de recambio a domicilio comenzará con cinco zonas seleccionadas en Santa Clara, donde se realizarán las primeras entregas:

1. Zona 1: José Martí y Virginia hasta la Central
2. Zona 2: Subplanta y Centro hasta Unión y Puente de la Cruz
3. Zona 3: Condado y Cardoso
4. Zone 4: Vigía Escambray and Capiro up to the Road to Camajuaní
5. Zona 5: Santa Catalina y Camacho

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Apk Ticket en Cuba y nuevo servicio para el gas

The first ones tickets para acceder al servicio estarán disponibles a partir de hoy,  12 de septiembre, y las entregas comenzarán el 16 de septiembre, a partir de las 3:00 PM. Solo se entregará un cilindro por contrato y debe haber transcurrido al menos 26 días desde la última compra del cliente.

Los usuarios deberán proporcionar la dirección exacta para la entrega activando la opción de geolocalización en la aplicación. Esta dirección deberá coincidir con la registrada en el contrato.

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Para confirmar la solicitud, los clientes deberán realizar el pago anticipado del servicio a través de la pasarela de pago @Enzona_Bx por un total de $280 CUP, que incluye el precio del cilindro de 10 kg y la entrega a domicilio.

More information and access to services can be found on Ticket's official website.

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27 comentarios

27 thoughts on “Nueva funcionalidad de la apk Ticket: servicio de gas en tu puerta”

  1. hace falta que lo hagan en bayamo pasamos muchos trabajos para adquirir el gas con cola de hasta 3 días no hay fuerzas para tanta cola

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  2. The gas by ticket method can work for contracts with 2 cylinders or in a country where there is no weekly shortage of Liquefied gas. It is impossible to know when your gas will run out or when your ticket turn will come.
    Ojalá hagan un análisis real y no con cosas hipotéticas que no funcionan para Cuba.

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  3. And those of us who live outside the ring road but are from Sta Clara and by ID card and residence are considered urban population and not rural? They are not going to give us the new service.
    ????

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    • es muy buena solucion ya que de esta manera se eliminaran los llamados cuentas propistas que te cobran 500 y hasta 600 cup por buscarte el gas y muchas veces se pasan del tiempo de compra y entonces compramos el gas hasta con mucho mas tiempo de el ciclo de los 26 dias ,esto debe de ser para todas las zonas del pais pues los demas cubanos tenemos derecho a aliviar los estres que nos causan las compras de este producto de primera necesidad

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  4. That is going to work for 15 days. After that, the same old thing, that there is no fuel for the truck, that the ticket doesn’t work, that there is no gas, that it’s the fault of the blockade and the war in Ukraine. In short, pure fantasy.

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  5. That option is very good, it should be implemented in several provinces and that way queues and delays in buying the product due to scarcity would be avoided.

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  6. Very good option, as long as it is to improve and bring services closer to liquefied gas customers, especially elderly people or those with physical motor limitations who are restricted from accessing the purchase of cylinders once they run out, the initiative is very commendable.
    I am from Havana and would like to know if the initiative will be extended to the capital of the country and if so, when it would be. Thank you very much.

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  7. So much banality in the midst of our super underdevelopment. Good ideas for Sweden, not for this country where not even the Internet works in accordance with what they charge. Without power, there is no coverage; there is no fuel to generate electricity, much less to move trucks that will be broken 25 days a month.
    The demands of those geniuses who seem to live in another country are very high, the poor do not clash with the daily reality of a country that does not even have food for its inhabitants.
    Look for practical and affordable solutions, not nonsense that will barely work for a month. Because also, and sadly, those absurd ideas (for not being objective) become mandatory and ruin people's lives once again. BECAUSE THERE IS NO INFRASTRUCTURE FOR PROCEDURES FROM DEVELOPED COUNTRIES. Example, what is happening with banking.

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  8. I ask:
    Because it started with Santa Clara and not with Santi Spiritu, which won the seat by the 26th.
    It is indisputable that privileges have a significant influence.

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  9. It would be great to apply this in all provinces; it would benefit especially the elderly and those who work.
    pero… porque específicamente tiene que coincidir dirección con el contrato. hay personas que por x motivos no están en sus viviendas y son los propietarios del contrato

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  10. Very well thought out, that way they hinder the messengers' work and the company becomes a millionaire, imagine that every Monday 1500 cylinders are dispatched, and they are not the only ones during the week.

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  11. Gas at the doorstep? Only at the homes of Díaz Canel, Marrero, Raúl Castro, etc. Not even by going to the centers where (sometimes they sell gas) is it easy to solve the situation to bring this cooking method to the house. These communists keep lying.

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  12. The truth is that it seems very good, but when you go to the location where it belongs, it does not appear on the map, so we cannot enjoy the service because the gas point in Condado is very close to the Los Sirios neighborhood and the location cannot be accessed. Regards

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  13. I am not against private businesses, those exist all over the world. What worries me are the prices that private individuals charge for construction materials, which in the end they buy from the state at an affordable price, and the population suffers from the prices set by private individuals. Considering the value of the dollar in the black market, I believe the Cuban government should regulate the prices of construction products and set a limit on construction materials sold by private individuals so that the Cuban people have the opportunity to buy these construction products that are ultimately made in Cuba.

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  14. I don't know how it will be with gas, but it has been very effective with the shifts to buy fuel at the CUPET stations. If it works the same way, queues and scalpers will be avoided.

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  15. It's outrageous to buy liquefied gas through an application.
    since we know that most Cubans don't even have a mobile phone, nor much internet.
    They do it for some people.
    ojala pueda todi el pais de cuba tener mejor facilidad com ese producto. ya ke hasy tantos apagone…
    thank you

    Reply

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